Your Security

 

Before you enter any personal information on any website you should always make sure you are on a secure connection. To do this, simply look for the near the bottom right corner of your browser window and also ensure the address of the page you are on starts with https:// not just http://

We want you to be confident about shopping with crescent-motorcycles.com, so because of this we take Internet security very seriously. Below are a few of the ways in which we safeguard your personal information and make shopping on our website completely safe and secure for our customers.

Our commitment to you

We have always wanted to make sure that dealing with us via the web is as secure as if you were making a purchase in-store. Consequently, we take security and customer service very seriously indeed and appreciate the trust placed in us by all of our customers when giving us their card details.

Our current security procedures are exemplary and as near impenetrable as existing technology will allow. They are constantly reviewed and updated to take account of any new threats.

If you pay for your order at Crescent with a credit or debit card, your card details will be encrypted by SecureTrading. This allows us to charge your card for goods as they are despatched, rather than in advance. It also allows us to quickly issue refunds and to speed up the process of despatching any back orders you may be waiting for.

Measures that we take

We have implemented a number of measures to ensure our site and your details are as secure as possible.

SecureTrading are the UK's leading independent Payment Service Provider, processing credit and debit card payments for thousands of websites.

How do I know my details are secure?

If you are still concerned about sharing your card details online we offer the following secure methods of payment. You can pay at crescent-motorcycles.com either via SecureTrading or now also by PayPal without ever sharing your personal credit or debit card information with us.

All sensitive payment card information is encrypted using the most sophisticated e-payment software available and is sent to the bank for instant authorisation via the SecureTrading network of payment gateways. Transactions normally take a few seconds to be processed and at no time are your payment card details at risk from cyber criminals.

What else can I do?

The overwhelming majority of online transactions are completed safely and efficiently. However, there are some things you can do to minimise the chances of fraud. Everyone using the internet should follow the tips below:

It is essential that your PC is kept up to date with the latest anti-virus and anti-key-logger software, as the weakest point of any internet transaction is often the User’s PC.

Crescent will never e-mail or call you to ask you to disclose or verify your password, credit card or bank account number. You should only give out this information directly on the Crescent website or when you contact Crescent directly. If you are contacted or receive an unsolicited e-mail which asks you to confirm or provide your Crescent password or personal or banking information, disregard the request and report the incident to us for investigation.

If you are using a public computer, such as in a library or Internet cafe, always log out when you've finished using crescent-motorcyles.com

Take care of your identity and privacy

Avoid identity theft by using an up to date web browser and blocking bogus emails with a spam filter

Always use strong passwords.

Keep your passwords to yourself. Anyone who knows your password can access your account - although they cannot get any details of your credit/debit card. Do not write down your password. When creating a password, use at least 10 characters, a combination of letters and numbers is best. Do not use dictionary words, your name, your partner's name, your e-mail address or other personal information that can be easily obtained. You should change your password frequently. Avoid using the same password for accounts on different websites.

For more information about what you can do visit http://www.knowthenet.org.uk/ or http://www.getsafeonline.org/